Government
Full time
IBPS CRP CSA XVI Recruitment 2026 – Customer Service Associate
Institute of Banking Personnel Selection (IBPS), All India
Institute of Banking Personnel Selection (IBPS) has invited online applications for the Common Recruitment Process for Customer Service Associates (CRP CSA-XVI) for recruitment in participating Public Sector Banks. The recruitment is conducted on a State/UT-wise basis.
Organisation details
| Organisation | Institute of Banking Personnel Selection (IBPS) |
| Advertisement no. | CRP CSA-XVI |
| Total vacancies | 10000 |
| Pay scale | ₹24,050 – ₹64,480 basic pay, plus applicable allowances and benefits as per participating bank rules. |
| Age limit | 20–28 years as on 01/08/2026, with applicable category-wise relaxation. |
| Application fee | ₹175 for SC/ST/PwBD/ESM/DESM candidates and ₹850 for all other candidates. |
| Mode of application | Online |
Eligibility
- Candidate must satisfy the nationality conditions prescribed by IBPS.
- Candidate must be 20 to 28 years of age as on 01/08/2026, subject to applicable relaxation.
- Candidate must possess the prescribed educational qualification.
- Candidate must satisfy the local language requirement for the State/UT applied for.
- Candidate must fulfil all other conditions prescribed in the CRP CSA-XVI notification.
Qualifications
- Graduation in any discipline from a recognised University or equivalent qualification.
- The required qualification must be obtained within the prescribed date specified in the notification.
- Candidate must satisfy the prescribed local language requirement for the State/UT applied for.
- Computer literacy/knowledge as prescribed by IBPS.
Important dates
| Online Registration Starts | 01/08/2026 |
| Online Registration Last Date | 21/08/2026 |
| Application Fee Payment Last Date | 21/08/2026 |
| Pre-Examination Training | September 2026 |
| Preliminary Examination | October 2026 |
| Preliminary Result | November 2026 |
| Main Examination | December 2026 |
| Provisional Allotment | March 2027 |
How to apply
- 1Visit the official IBPS website.
- 2Open the CRP CSA-XVI recruitment section.
- 3Complete the online registration.
- 4Enter personal, educational and other required details.
- 5Upload the required photograph, signature and documents.
- 6Pay the applicable application fee/intimation charges.
- 7Submit the application form.
- 8Download and retain the submitted application form for future reference.